Consumer Affairs - File A Complaint

First check the frequently asked questions to see if your answer is listed. If you cannot find an answer to your question listed, you can file a complaint against the institution.

Procedures to file a complaint:
  • Download the Complaint Form
  • Complete the form
  • Mail to the appropriate address
Banks:

State of Alabama
State Banking Department
ATTN: Christie Gowan
Christie.gowan@banking.alabama.gov
P.O. Box 4600
Montgomery, AL 36103-4600
(334)353-5705

Finance Companies, Mortgage Brokers, Mortgage Loan Originators, Pawn Shops/Payday Lenders/Other:

State of Alabama
State Banking Department
ATTN: Arlene Baldwin
Arlene.Baldwin@banking.alabama.gov
P.O. Box 4600
Montgomery, AL 36103-4600
(334)242-3452

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